Danby DWM5500W User Manual download pdf (Page 18)

USER-MAINTENANCE INSTRUCTIONS

Instructions for Use

Trouble-Shooting Guide

Some problems are minor in nature and can be

easily resolved without having to call for service.

The following guide list some of the problems you

should check before calling for service. If

you are unable to resolve the problem after

checking this guide, call our Toll Free Number

(1 800 26 DANBY) and ask for customer

assistance.

Problem: Check the following:

The machine doesn't operate (the control lamp

is off).

− Check the power supply and fuses.

− Is the plug correctly plugged in the socket?

Water is not entering into the machine.

− Is the machine switched on?

− Is the water faucet open?

− Are the screened rubber washer filters on

the inlet hoses clean?

− Is the door properly closed?

The machine moves during operation.

− Are the transport brackets removed?

− Is the machine correctly leveled? (if not, use

the adjustable legs)

− Check the load (perhaps you are washing

only one large item).

The machine is leaking.

− Is the lint filter properly fixed?

− Are the inlet hoses properly secured to the

faucets and water inlet valves on the

machine?

The laundry is too wet at the end of the

program.

− Is the lint filter clean (free of solid particles)?

− Check whether the wall siphon drain is

clogged (clean it).

Too much soap suds accumulation during

washing.

− Check the water hardness and/reduce the

quantity of washing detergent.

Unsatisfactory washing results (stains, greasy

clots).

− Have you chosen the correct wash program?

Use larger quantities of washing detergent

for heavily soiled laundry, or wash smaller

loads.

Laundry not well rinsed (detergent residue

remains).

− Is the lint filter clean (free of solid particles)?

− Perhaps you overloaded the machine

(especially delicate fabrics) and used too

much washing detergent.

− Check whether the wall siphon drain is

clogged (clean it).

After you have considered all the above stated

instructions and the problem still cannot be

eliminated. Please call the nearest Danby

authorized service agent or call our Toll Free

Number (1 800 26 DANBY) and ask for customer

assistance.

Any claim or malfunction caused by improper

installation or misuse is not covered by the

manufacturers warranty. All repair costs shall be

covered by the user.

WE RESERVE THE RIGHT TO ALTER THE

SPECIFICATIONS WITH NO INFLUENCE ON THE

OPERATION OF THE APPLIANCE.

THIS INSTRUCTION MANUAL CAN NOT BE A

REASON FOR CLAIM.

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Danby DWM5500W User Manual Page 18

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