Danby DDW621WDB Owner's Manual download pdf (Page 22)

Troubleshooting

Occasionally a problem may arise that is minor in nature, and a service call may not be neccessary. Use this trou-

bleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or

Danby’s Toll Free Number 1-800-263-2629 for assistance.

PROBLEM

POSSIBLE CAUSE SOLUTION

Dishwasher doesn’t

run

• Fuse blown or circuit breaker tripped.

• Power supply is not turned on.

• Water pressure is low.

• Replace fuse or reset circuit breaker.

• Make sure dishwasher is turned on

and door is closed. Plug in cord

securely.

• Check that water supply is connected

and the water is turned on.

Noise • Some audible sounds are normal.

• Utensils are not secure in basket /

something small dropped into basket.

• Motor hums.

• Sound from soft food shredding

action and detergent cup opening.

• Ensure everything is secured in the

dishwasher.

• If you do not use often, dishwasher

may hum- remember to fill and pump

out appliance every week to keep the

seal moist.

Suds in the tub • Improper detergent / too much soap

• Spilled rinse agent.

• Use only dishwasher detergent to

avoid suds. If suds are present, open

the door and let suds evaporate.

• Always wipe rinse agent spills imme-

diately.

Dishes are not dry • Rinse agent dispenser is empty. • Make sure that the rinse agent dis-

pener is filled.

Dishes and flatware

are not clean (spots

filming)

• Improper program selected/run.

• Improper rack loading.

• Extremely hard water / rinse agent is

empty

• Select a stronger program.

• Make sure that the detergent dis-

penser and spray arms are not blocked

by large dishware.

• Remove all metal utensils from dish-

washer

Detergent left in dis-

penser cups

• Dishes blocking detergent cups

• Not enough water

• Re-load the dishes properly.

• Check water supply

Water standing in

the bottom of the

tub

• This is normal. • A small amount of clean water around

the outlet on the tub button at the back

of the tub keeps the water seal lubri-

cated.

Water doesn’t pump

out of the tub

• Drain is clogged.

• Hose is kinked

• Pump motor faulty.

• Make sure the kitchen sink is draining

well. If the dishwasher drains into a

disposer, run it clear.

• Have it checked by a qualified techni-

cian.

Dishwasher leaks /

steams

• Overfill dispenser or rinse aid spills.

• Dishwasher isn’t level.

• Steam is normal.

• Be careful not to overfill the rinse aid

dispenser. Spilled rinse aid could cause

oversudsing and lead to overflowing.

Wipe away any spills with a damp

cloth.

• Make sure the dishwasher is level.

• Steam coming through the vent by

the door latch is normal during drying

and water draining.

PROBLEM

POSSIBLE CAUSE

SOLUTION

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Danby DDW621WDB Owner's Manual Page 22

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