Danby DUF138E1WDD Owner's Manual download pdf (Page 12)

Troubleshooting

Occasionally, a minor problem may arise, and a service call may not be necessary - use this troubleshooting guide for

a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free

Number for assistance.

Tel: 1-800-26- (1-800-263-2629)

PROBLEM POSSIBLE CAUSE SOLUTION

Does not work • No power to unit

• Power cord is unplugged

• Wrong voltage is being used

• Check connection of power

cord to power source

• Plug in unit

• Use proper voltage

Freezer runs continuously • Temperature set too low

(cold)

• Lid is not closed

• Hot food was inserted

• Lid opened too long or too

often

• Close proximity to heat

source or direct sunlight

• Quick Freeze function is set

• Set temperature control to

warmer setting

• Close lid securely

• Be sure food is at room tem-

perature before inserting

• Minimize lid openings / dura-

tion

• Do not place unit close to

heat sources or direct sun-

light

• This is normal

Internal temperature not cold

enough

• No power to unit

• Power cord is unplugged

• Temperature set too high

(warm)

• Lid is not closed

• Hot food was inserted

• Lid opened too long or too

often

• Air ﬂ ow obstruction

• Wrong voltage is being used.

• Close proximity to heat

source or direct sunlight

• Check connection of power

cord to power source

• Plug in unit

• Check setting and adjust as

needed

• Close lid securely

• Be sure that food is at room

temperature

• Minimize lid openings / dura-

tion

• Allow room for air to circulate

around unit

• Use proper voltage

• Do not place unit close to

heat sources or direct sun-

light

Temperature inside the unit is

too cold

• The temperature control is set

too cold

• Adjust the temperature set-

ting

Noises coming from the unit

(popping, cracking, gurgling)

• Parts are expanding and

contracting.

• Refrigerant is circulating in

the system

• This is normal

Error Codes:

• E2: Freezer temperature sensor failure.

• E5: Freezer defrosting sensor failure.

• E6: Communication failure.

• E7: Ambient temperature sensor failure.

• E9: Freezer high temperature.

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Danby DUF138E1WDD Owner's Manual Page 12

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