Danby DWM028WDB-3 Owner's Manual download pdf (Page 8)

TROUBLESHOOTING

Danby Consumer Care: 1-800-263-2629

Hours of operation:

Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time

Friday 8:30 am - 4:00 pm Eastern Standard Time

Information in this manual is subject to change without notice.

PROBLEM POSSIBLE CAUSE

Washer does not operate • Not plugged in.

• The circuit breaker tripped or a blown fuse.

• The lid is not closed.

• The water source is not turned on.

No water or insufﬁ cient water supply • The water source is not turned on.

• The water inlet hose is bent.

• The ﬁ lter screen in the water inlet is clogged.

The washing machine does not drain • The drain hose is bent.

• There is a problem with the drain pump.

Washing machine vibrates or is too noisy • The washer is not level.

• The washing machine is touching another object.

• The laundry load is not balanced.

Washing machine does not spin • The lid is not closed.

• The washer is not level.

E3 - SPIN CYCLE ADJUSTMENT

If the laundry load is uneven during the spin cycle,

a safety feature will activate that will stop the spin

program and revert back to a rinse. The tub will ﬁ ll

with water in an attempt to balance the load. Once

the tub is balance, the spin cycle will resume.

This function will activate twice. If the load remains

unbalanced, the appliance will stop functioning, an

alarm will sound and the error code E3 will display

on the control panel.

ERROR CODES

E1 - No water ﬂ ow

• Check that the water source is turned on.

• Check the water pressure.

• Check that the water inlet ﬁ lter screen is clean.

E2 - Lid is open

• Check that the lid is completely closed.

E3 - Load is unbalanced

• Ensure that the laundry load is balanced.

E4 - Drain alarm

• Ensure that the drain hose is no more than

100 cm (39.4 in) above the ground.

• Ensure that the drain hose is not clogged or

bent.

F1 - System error

• Disconnect both the water inlet hose and

the power cord and call a service repair

technician.

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Danby DWM028WDB-3 Owner's Manual Page 8

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