Danby DCR032A2WDB User Manual download pdf (Page 7)

TROUBLESHOOTING

Occasionally, a problem is minor and a service call may not be necessary- use this troubleshooting guide for a possible

solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number

1-800-263-2629 for assistance.

PROBLEM POSSIBLE CAUSE SOLUTION

1) Does not work.

• No power to unit.

• Power cord is unplugged.

• Wrong voltage is being used.

• Check connection of power

cord to power source.

• Plug in unit.

• Use proper voltage.

2) Freezer runs

continuously.

• Temperature set too low.

• Door/ lid is not closed.

• Hot food inserted.

• Lid opened too long or

too often.

• Close proximity to

heat source or direct

sunlight.

• Lower temperature

control.

• Close lid securely.

• Be sure food is at room

temperature before inserting.

• Minimize lid openings/

duration.

• Do not place unit close to

heat sources or direct

sunlight.

3) Internal temperature

not cold enough.

• No power to unit.

• Power cord is unplugged.

• Temperature set too high.

• Lid is not closed.

• Hot food inserted.

• Lid opened too long or too

often.

• Air flow obstruction.

• Wrong voltage is being used.

• Close proximity to heat

source or direct sunlight.

• Check connection of power

cord to power source.

• Plug in unit.

• Check setting and increase

as needed.

• Close lid securely.

• Be sure that food is at room

temperature.

• Minimize lid openings/

duration.

• Allow room for air to

circulate around unit.

• Use proper voltage.

• Do not place unit close to

heat sources or direct

sunlight.

PROBLEM

POSSIBLE CAUSE

POSSIBLE SOLUTION

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Danby DCR032A2WDB User Manual Page 7

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