Danby DMW07A2SSDD User Manual download pdf (Page 17)

Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this

troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot

or Danby’s Toll Free Number 1-800-263-2629 for assistance.

PROBLEM POSSIBLE CAUSE

SOLUTION

Oven will not start a. Electrical cord for

oven is not plugged in.

b. Door is open.

c. Wrong operation is set.

a. Plug into the outlet.

b. Close the door and try

again.

c. Check instructions.

Arcing or sparking a. Materials to be avoided in

microwave oven were used.

b. The oven is operated when

empty.

c. Spilled food remains in the

cavity.

a. Use microwave-safe

cookware only.

b. Do not operate with

oven empty.

c. Clean cavity with wet

towel.

Unevenly cooked

foods

a. Materials to be avoided in

microwave oven were used.

b. Food is not defrosted

completely.

c. Cooking time, power level is

not suitable.

d. Food is not turned or stirred.

a. Use microwave-safe

cookware only.

b. Completely defrost food.

c. Use correct cooking

time, power level.

d. Turn or stir food.

Overcooked foods Cooking time, power level is

not suitable.

Use correct cooking time,

power level.

Under-cooked foods a. Materials to be avoided in

microwave oven were used.

b. Food is not defrosted

completely.

c.Oven ventilation ports are

restricted.

d.Cooking time, power level is

not suitable.

a. Use microwave-safe

cookware only.

b. Completely defrost food.

c. Check to see that oven

ventilation ports are not

restricted.

d. Use correct cooking time,

power level.

Poor Defrosting

a. Materials to be avoided in

microwave oven were used

b. Cooking time, power level set-

tings unsuitable.

c. Food wasn’t turned or stirred

a. Use microwave-safe cook-

ware only.

b. Use correct cooking time

and power level

c. Stir or turn food during

defrosting.

TROUBLESHOOTING

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Danby DMW07A2SSDD User Manual Page 17

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